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Debt advice

Debt is a fact of modern life, and for most people, causes no significant issues. Occasionally people find it difficult to pay their debts and usually they just need extra time or some helpful advice. Equita is here to help and we advise anyone in difficulty to talk to us as soon as possible.

If you're unsure about your debt status, the StepChange Debt Charity's 60 second debt check is a free tool that will give you a quick answer and provide straightforward advice based on your individual circumstances.

What should I do?

As soon you receive any correspondence from Equita, you should contact us as soon as possible by phone on 01604 628 360 or by email.

Our in-house Welfare Advice Team can help you to find support and advice on dealing with your debts.

Where can I get independent advice?

The following organisations all offer free independent debt advice:

StepChange Debt Charity
0800 138 1111

National Debtline
0808 808 4000

Citizens Advice

Know Your Parking Rights

You can also consult a solicitor or financial adviser but bear in that they may charge a fee. Depending on your circumstances, you may qualify for Legal Aid.


Equita has been awarded the following industry standards and accreditations.

  • Credit Services Association (CSA)
  • British Parking Association (BPA)
  • Civil Enforcement Association (CIVEA)
  • City & Guilds Accredited
  • Civil Court Users Association (CCUA)
  • High Court Enforcement Officers Association
  • IRRV Organisational Member
  • British Parking Awards 2018 Finalist